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Easy Booking

Easy Booking

100% Satisfaction

100% Satisfaction

Trustworthy

Trustworthy

Frequently Asked Questions (FAQ)

On occasion, permission for border crossing must be acquired from the rental office directly. Since specific restrictions may apply, it’s always best to ask about any cross-border restrictions. Inquire either at the rental counter or, simply contact us.

Yes – and you won’t believe how easy we make it. NOTE: If you choose to return the rental car to a different location, please contact reservation agent to determine whether any return restrictions apply. If you do not contact us before returning your car to an ultimate location, you’ll be charged a minimum OR 50 Unauthorized Return Location fee. This fee may be higher based on the distance between the renting location and the return location specified on your reservation. Additionally, a different or higher rate may apply.

Each person who intends to drive must bring a valid driver’s license to drive, passport, and a valid means of payment (generally via credit card). All of these items must be submitted on the day the car will be picked up. Kindly pay with an affiliated credit card. If you wish to pay in cash, you must also submit an item of identification in addition to your driver’s license.

Please follow the procedure below if you get involved in an accident:

Assist all injured parties.

Move the vehicle to a safe location to prevent further accidents.

Report the accident to the police.

Get the details of the other party.

Contact the Customer Service.

Do not negotiate a private settlement on the spot. Private settlements will invalidate the insurance, which will require the user to pay the entire cost.

You may cancel your reservation by using the same booking channel as the one used for your reservation.

Cancellations made through the Bahwan Tourism reservation website will take effect when recorded in the Bahwan Tourism reservation system.

Cancellation is free of charge up to 48h before the start of the rental day, otherwise it is OR 25.

If you fail to collect the vehicle in due time, and have not canceled, a fee of OR 50 or the whole price of rental if value is lower, will be charged.

Payment Method  Accepted or not

Cash

Accepted 

Cheque 

Not Accepted 

Credit cards 

Accepted always 

Debit cards 

Accepted partially – it depends of the country or origin and the rental country. 

Accredited, prepaid or preloaded cards 

Accepted 

  • Rent A Car
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Call: 24604154/55
Call: 24604154/55
Call: 24604154/55
Call: 24604154/55
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Office Locations

Visit our Muscat Head office for all your service needs.

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+968 80080008

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Holiday Inn Makkah Al Aziziah, Fairmont Makkah Clock Royal Tower, Anwar Al Madinah Mövenpick Hotel, Saja Al Madinah Hotel, SLS Dubai Hotel & Residences, Fairmont Nile City, Mercure Suites Dubai Barsha Heights, Four Points by Sheraton Makkah Al Naseem, Swissotel Makkah, Swissotel Al Maqam Makkah, Ramses Hilton, Wyndham Garden Manama, Sheraton Makkah Jabal Al Kaaba Hotel, Paramount Hotel Dubai, Millennium Makkah Al Naseem, Hilton Dubai Al Habtoor City, Hilton Istanbul Bomonti Hotel & Conference Center, Hilton Makkah Convention Hotel, Grand Nile Tower, Holiday Inn Riyadh Izdihar an IHG Hotel view more Popular Cities Popular Airlines

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